SLTDA wins e-Swabhimani Award for online licensing

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By 2017-12-15

The Sri Lanka Tourism Development Authority (SLTDA) was adjudged the winner of the 'Government and Citizen Engagement' category at the e-Swabhimani award ceremony, organized by the Information Communication Technology Agency (ICTA), at Hotel Galadari in Colombo recently, a press release stated.

The event ceremony, held for the seventh consecutive year, aimed to bolster digital application development in the country and create awareness among the general public on the need to digitize Government services, the release added.
The SLTDA was recognized for its Online Tourism Business Licensing Service (OTBLS), which caters to the booming tourism sector of the country.

The key objective of the solution is to project tourism business licensing – a mandatory requirement by law for tourism service providers – as an online service, making the process more efficient and accessible to any tourism business in the country.
The fact that the SLTDA has discontinued its offline licensing process and opted to rely solely on the platform was recognized by the panel of judges, who stated it would ensure that a smooth and well-monitored workflow system.

The platform also has an extranet that allows applicants to check the status of the application or renewal and receive status alerts on their submission via SMS and email. The licensing system also uses the Lanka Government Payment Services (LGPS) mechanism to accept online payments.

Currently, Sri Lanka Tourism caters to over 3,400 tourism businesses ranging from large five-star hotel chains, travel agents to home-stays scattered all over the country and over 3,000 individuals who have been registered as tour guides, the release concluded.

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